Stale SSN No Longer Appears on Form I-9 After Candidate Switches to SSN Receipt

OB365

An issue was resolved where a candidate's original Social Security Number was not cleared from the database when they reopened their profile and selected "I do not have an SSN but have applied for one," causing the SSN to continue populating on the Form I-9 even after the candidate indicated they only had an SSN Receipt.

What This Fix Means

The SSN field is now properly cleared when a candidate updates their profile to indicate they have an SSN Receipt instead of a full SSN. The Form I-9 will no longer display a stale SSN in this scenario, ensuring the form accurately reflects the candidate's current documentation status.